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Photo courtesy of Steve Coscia, www.coscia.com/ssci

Back in May, we were excited to host Steve Coscia at our warehouse for a seminar. Steve is a noted expert, author and speaker in the field of Customer Service. He was at our facility to teach our staff about the Customer Experience in 2 half-day seminars. What we learned from Steve was invaluable and will help Chapman continue to provide the best possible service we can to our customers. If you’d like to read more about the seminars, check out Steve’s blog, Steve Coscia The #1 Customer Service Expert.

If you’d like to see how Chapman is implementing what we learned from the seminar, give us a call today.

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