A Visit from Steve Coscia, The #1 Customer Service Expert

Chapman Heating and Cooling

Back in May, we were excited to host Steve Coscia at our warehouse for a seminar. Steve is a noted expert, author and speaker in the field of Customer Service. He was at our facility to teach our staff about the Customer Experience in 2 half-day seminars. What we learned from Steve was invaluable and will help Chapman continue to provide the best … Read More

We Never Stop Searching for Excellence

As you may or may not know, we recently won The Bryant® Medal of Excellence award in May of 2015. After we won the award it got us thinking . . . what next? Just because we have taken home a trophy and hung a banner doesn’t mean we’re done. Chapman, as a company, needs to keep searching for ways to make our business better. Here are some ways we are continuing to better our business one day at a time.

Chapman and Bryant Heating & Air Conditioning Create New Partnership

  Effective January 7 2015 Chapman Heating | Air Conditioning | Plumbing will join forces with Bryant Heating & Air Conditioning. Jeff Chapman, owner of Chapman Heating | Air Conditioning | Plumbing, was once a service technician for Bryant Heating & Air Conditioning and Jeff was actually was mentored by owner Herschel Tague. Chapman is celebrating over 30 years in business as … Read More

Fun Ways to Beat the Heat this Summer

School is out and another hot Indiana summer is in full swing! If you and your family are trying to come up with fun ways to beat the heat, look no further. We’ve put together some of our favorite ways to stay cool and have fun.

Chapman and Bryant Join Forces

Jeff Chapman, owner of Chapman Heating | Air Conditioning | Plumbing, was once a service technician for Bryant Heating & Air Conditioning. Jeff was mentored by Herschel Tague. Chapman is celebrating over 30 years in business as the largest independent Bryant dealer in the Indianapolis area. The company is happy to announce that Jeff has acquired the business as Herschel begins to transition into retirement.

Look for Chapman on T.V.

Check out our latest television commercial! We are proud to be a Bryant Factory Authorized Dealer and we work hard to implement Bryant’s motto of “Whatever it Takes” into our business every single day. We will do whatever it takes to provide customers with the best service possible. For more information about the services we offer, call ​317-291-4909 today!

2015 Medal of Excellence Winner

Medal of Excellence applicants are judged on overall Bryant-branded product sales growth, high-efficiency and indoor air quality equipment sales, customer satisfaction and participation in various dealer programs and promotions. The applicants with the highest overall scores are chosen as regional winners.

Bryant and Chapman’s Racing History

Chapman and racing go hand-in-hand. Did you know Jeff sold newspapers at the Indianapolis Motor Speedway back in the day? Our company not only has strong ties to the community, but to racing as well. As a Bryant Factory Authorized Dealer, being a dependable, contributing member of our local communities is a big part of who we are. With our business and the Bryant factory located in Indianapolis, we’re happy to support community interests like IndyCar® racing.

Setting Your Thermostat for Summer

The temperatures are rising and that means summer is on its way! With warmer weather on the horizon it’s time to think about setting your thermostat for summer. These tips will help you save money this summer and make your home more energy efficient. During the summer months it’s best to set your thermostat between 75 and 78 degrees, or … Read More