We previously introduced you to Chris Baker, our Service Manager. Now it's time to meet our General Manager, Jerry Bullock! He has been with Chapman Heating and Air Conditioning for almost five years and is one very skilled multitasker. Learn about everything Jerry does for our customers and our team at Chapman Heating and Air Conditioning.
Bullock is Chapman's General Manager. He has a multitude of responsibilities at the Chapman offices. He does anything from managing processes and jobs, to problem solving and assessing any issues in or out of the office.
A typical day for Bullock consists of meeting and greeting as many employees as he can. Bullock said, We are a great team at Chapman and I like to start every day by making sure I talk to as many of our employees as I can.
Before coming to work for Chapman, Bullock knew about us. Several of his former colleagues had started to work for Chapman so they told him when the Installation Manager position became available. Â Bullock worked as the Installation Manager for four and a half years before his promotion to General Manager.
So when Bullock isn't working with his fellow employees he attends to his other duties as General Manager. Bullock said, On any given day I am reviewing the entire service and sales schedules. I make sure I am up-to-date on any notes about calls or service jobs that are on the schedule. I try to find any area where I might be able to help out. I also work very closely with the other managers too. Jeff Chapman and I also meet to discuss what's going on and what's coming up with the company.
However, sometimes workdays can get stressful, especially when you work in the service industry. Bullock said, I can handle the heating and cooling issues that come up pretty easily since that's my expertise, but the most stressful part of my work day is when I can't seem to make the customer happy.
But the good outweighs the bad as they say. Bullock said, The best part of my day is when I get to go out into the field and meet our customers. I get a sense of who our customer is what their needs are. What has kept me in the HVAC field for over 30 years is the great customer service I get to provide to people. Meeting customers and making them happy makes the job worthwhile.
With his extensive knowledge of the HVAC industry Bullock wants to share some advice with our readers. Bullock said, Plain and simple, maintenance is the key to keeping your unit running as efficiently as possible. I recommend that our customers schedule a maintenance checkup twice a year to make sure their unit is running smoothly.
So why should the residents of Indianapolis choose to work with Chapman Heating and Air Conditioning? Bullock said, The personal service we provide is the best in the business. We don't treat our customers like they are transactions. We want our customers to trust us and build a relationship with us. We value their feedback and that's what I think makes Chapman different than the other businesses out there.
Need to schedule a maintenance checkup? Give us a call at 317-291-4909 or stop by our office. Who knows, you might even see Jerry while you're there!
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INDIANAPOLIS, July 3, 2014 , Chapman Heating and Air Conditioning, Inc., a local HVAC company in Indianapolis, donated and installed a new heating and cooling system to the Humane Society for Hamilton County's dog intake area, where all of the dogs first arrive and might stay for several days before there is room to move them into the kennel.
Chapman Heating and Air Conditioning is a corporate partner of the Hamilton County Humane Society and its efforts to find animals good homes. As part of Chapman's commitment to the organization they have donated and installed a brand new HVAC system for the intake area. It is critical to have an A/C unit in the area because the temperature can often exceed 90 degrees in the summer. The warmer temperatures make it unbearably hot for the animals, as well as the people who care for them.
For over 30 years, Chapman Heating and Air Conditioning has provided high quality, reliable service to families throughout central Indiana. They have grown to become the largest independent Bryant dealer in the Indianapolis area, offering a full range of topnotch heating and air conditioning products and equipment.
The new system was installed on Friday, June 12, 2014. Jeff Chapman, owner of Chapman Heating and Air Conditioning, expressed his admiration for the entire staff at the Humane Society for Hamilton County. Chapman said, As the proud new parent of a pup that I adopted from the Humane Society, I know how important it is to give these animals a safe place to stay while they wait to be adopted. The Humane Society for Hamilton County does so many great things for the community that it's our pleasure along with Scott Plumbing to donate a new HVAC system.
Scott Plumbing is a sister company of Chapman Heating and Air Conditioning. They are also close neighbors with the Humane Society for Hamilton County in Noblesville.
Both businesses look to continue their partnership with the Humane Society for Hamilton County in a combined effort to help serve the greater Indianapolis community.
For more information about Chapman Heating and Air Conditioning, call 317-291-4909 or visit www.chapmanoxydev.wpenginepowered.com.
For more information about the Humane Society for Hamilton County, call 317-773-4974 or visit www.hamiltonhumane.com.
Give Chapman Heating, Air Conditioning, and Plumbing, to provide air conditioning services for your home today