You have already been introduced to a few employees at Chapman Heating and Air Conditioning, as well as Scott Plumbing. Now it's time to introduce you to Shirley Stewart,
Chapman's Office Manager. She juggles a lot of responsibilities and has to wear a lot of hats (not literally). Read on to learn why Shirley is such an important member of the Chapman team.
Stewart has worked for Chapman since September of 2008. However, she has worked in the heating and cooling industry for 18 years. You could say she is a bit of an expert in her field. Stewart said, I originally started out as a part-time dispatcher. Working part time allowed me to have some flexibility with my kid's school schedules, but as they got older and didn't need to rely on me as much, I started to work my way up to the position of office manager.
So what are some of the job responsibilities of an office manager for an HVAC company? Stewart said, I oversee all of the operations in the office and manage all of the customer service representatives. I juggle a lot of different responsibilities and no two days are the same, but I wouldn't have it any other way.
Depending on the time of year, an average day for an office manager can be pretty hectic. Stewart said, Most days I come into the office and review the schedule for the day. I will also review customer calls from the night before. You really never know what the day is going to be like, and there's certainly never a dull moment. It's my job to keep everyone on schedule and on track so the office can run efficiently. Sometimes it can be difficult to be everything to everyone. I try my very best to give my time and attention to every customer and every employee.
Even though Stewart's position can be stressful at times, she wouldn't want to be anywhere else. Stewart said, We have a great team at Chapman. We're like a family. I love my coworkers. They are the best people I have ever worked with. I love hearing everyone talk about their families and what's going on in their lives. We really, truly care about our customers at Chapman. We have an excellent company culture. It's just a really great group of people to come into work and see every day.
So what's one heating and cooling tip Stewart wants all of Chapman's customers to know this time of year? Stewart said, You need to make sure you have your furnace tuned up and inspected. Not only because it's good for your unit, but also for safety purposes. Early fall is the perfect time to schedule a maintenance check up.
So why should Indianapolis residents choose to work with Chapman Heating and Air Conditioning? Stewart said, Jeff Chapman, the owner, cares so much about his customers. It is extremely important to him that every customer receives great service at a fair price. He doesn't want to give his customers anything less than the best and I think that says a lot about him as a business owner and us as a company. We always put our customers first and making sure they are happy is our first priority.
Want to meet some of the other employees that make up Chapman Heating and Air Conditioning, as well as Scott Plumbing? Are you ready to schedule a maintenance check up for your furnace? Give us a call at 317-291-4909 or visit our website today!
Think you have what it takes to be a member of our team? Apply Today!
You are probably familiar with the phrase, get some fresh air. For example, you might tell your child to Turn off the video games and go outside and get some fresh air. Did you know the phrase applies to your home as well? A fresh air ventilation system helps bring fresh air into your home, but still keeps your home energy efficient.
Today's homes are built tight to be energy efficient. This means they are more resistant to infiltration by outside air. However, the tightness that helps a home stay energy efficient is also restricting fresh air from getting inside your home. This means dust, allergens and debris are becoming trapped in your home. The lack of fresh air coming in means you are constantly breathing in the stale, allergen-filled air while hanging out inside your house.
So why can't you just open a window? Well, unless you have unlimited funds to spend on your energy bill, you're probably like the rest of us and want to reduce the cost of your energy bill each month. Opening a window brings fresh air in, but a fresh air ventilation system retains most of the energy used to heat or cool your home. A window can't do that. Using a fresh air ventilation system is also much safer than keeping your windows open all day long.
There are a variety of different brands and models of fresh air ventilation systems to choose from. At Chapman Heating and Air Conditioning we offer two models by Honeywell. Both models are quiet and require very little maintenance. The first is the Y8150 Fresh Air Ventilation System. This system works with your existing heating and cooling system. You can simply, set it and forget it. The Y1850 system allows you to receive optimal ventilation without you having to worry about changing the settings.
The second system is called the Perfect Window Ventilation System. There are two types of Perfect Window systems; a Heat Recovery Ventilator (HRV) and Energy Recovery Ventilator (ERV). Either of these systems can be connected to your existing HVAC system. The Perfect Window system allows you to manually or automatically adjust the amount of fresh air flowing into your home.
Allowing fresh air to flow through your house without raising your energy bill can be achieved. Installing a fresh air ventilation system will retain the energy used to heat or cool your home, but it will also help eliminate allergens, dust and debris from building up in your home. Interested in learning more about fresh air ventilation systems? Give us a call at 317-291-4909 or visit our website!
Give Chapman Heating, Air Conditioning, and Plumbing, to provide air filters for your home today
Unfortunately, summer has come and gone. After you close up your pool and pack your sandals away, you'll want to think about preparing your home for fall. Making small tweaks around your home before chillier temperatures hit will benefit you in the long run. You will save yourself time, money and a lot of grunt work by preparing in advance. Here are some ways you can prep your house for fall.
Clean out your gutters , Take some time to inspect and clean out your gutters and downspouts. Sure it is disgusting and annoying, but you will be happy you did it before all of the leaves start to fall. Don't put it off any longer, get those gutters cleaned, and then cover them with mesh guards. The mesh guards will help keep debris from returning.
Have a professional look at your furnace , You should always have your heating system looked at by a professional at least once a year. Don't wait until the last minute when heating season begins. Get a leg up on the cold temperatures and schedule an appointment with a heating and cooling professional in early fall. They will be able to clean or replace dirty furnace filters with ease. Also, the technician can get a good look at your system and make sure everything is running smoothly before the really cold temperatures arrive. The last thing you want is to be stuck with a broken furnace when the cold weather hits. Avoid this by calling a professional now.
Don't forget about your humidifier - Cold temperatures lead to a decrease in the amount of moisture in the air. The lack of moisture not only causes itchy, dry skin, but it also takes a toll on the inside of your home. The dry air can cause cracks or splits in hardwood flooring and loosen the arms and legs of chairs. A whole home humidifier reaches every room in your house with equal, even comfort. That means all of your furniture in every room in your home will be protected from the dry air.
Check your smoke detector , You definitely need to check the batteries in every smoke detector and carbon monoxide detector in your home. Don't just stop there. You need to test the detectors too. Make sure they are free of dust and debris. Check each floor of your home, even the basement. Is there a smoke detector installed? If not, get one installed immediately.
These are all easy ways you can prepare your home for fall and cooler temperatures. Don't procrastinate and wait until it's too late. Get an early start on your home maintenance so you can relax and enjoy the changing of the leaves. Are you ready to schedule your HVAC maintenance appointment? Great! Visit our website or give us a call at 317-291-4909 today!
Chapman Heating, Air Conditioning, and Plumbing, carries a full line of high efficiency furnaces. Contact us to recommend the best services to your home
In case you didn't know, we're expanding Chapman Heating and Air Conditioning! Check out the progress of the construction on our new building. We have definitely come a long way and can't wait to show you the finished product!
Give Chapman Heating, Air Conditioning, and Plumbing, to provide air conditioning services for your home today
We have previously featured a few of the awesome people that make up our great team at Chapman Heating and Air Conditioning, but this week we wanted to introduce you to an employee at our sister company, Scott Plumbing. Meet Matt Harrold, the Plumbing Field Supervisor at Scott Plumbing!
When Harrold first started working for Scott Plumbing back in April of 2011 he started out as a plumber. Since then, Harrold has moved up in the ranks and is now the company's Plumbing Field Supervisor. Harrold said, I'm responsible for all of the plumbing jobs and getting the right material lists for each job together. I gather estimates and answer a lot of technical questions throughout the day. I also manage all of our plumbers. When I'm not in the office I'm out on jobs helping out our team wherever I can.
Harrold has a wide variety of responsibilities, but he does try to manage to stick to a schedule. Harrold said, First thing in the morning I will come into the office and go through emails, then I'll look through the job list for that day. The larger jobs are usually first since they require more time. After I have looked through all of the scheduled jobs I will run materials over to the guys going out on service calls. I am also answering phone any chance I can. I also like to work ahead so I will get materials together for the next day.
Because a large part of Harrold's job is answering phone calls and customer questions, he has noticed one particular topic popping up more and more. Harrold said, Most of the customers that call and are not inquiring about scheduling a job are asking about tankless water heaters. They are very curious about what they are, how they work and the benefits of switching to one. It's nice to know that people think to call Scott Plumbing with their questions to receive expert advice or information.
But balancing supervising his fellow employees and going out to assist them on various jobs can be stressful when you are also trying to take care of customers. Harrold said, The most stressful part of the job is just balancing everything and being able to give customers the time they need. But I love helping our customers. We provide a great service that I can be proud of.
Since the team at Scott Plumbing is always helping their customers in any way they can, Harrold passed along some information everyone can benefit from. Harrold said, In April of 2015 all water heaters are going to change, the makes, the models, the pricing, everything. So if you have a water heater that is 10 years old or older you will definitely want to have it replaced before April 2015. The sooner you get your machine replaced the better.
So why should people choose Scott Plumbing over any other company in Indianapolis? The answer is clear to Harrold. Harrold said, We give our customers products and services that fit their needs the best. We are trustworthy and reliable, and always willing to help our customers in any way that we can.
For more information about Matt Harrold and Scott Plumbing, give them a call at 317-773-3325 or visit their website today!
Think you have what it takes to be a member of our team? Apply Today!