It’s time to meet another one of our outstanding employees! This month we’re featuring Tom McKinney. He’s the Manager of the Scott Plumbing office and has some excellent advice for keeping your plumbing in tip-top shape this winter! Want to learn more about Tom? Keep reading.
Tom originally began his career at Chapman as a service technician. He then went on to become manager of our Scott Plumbing office and has been in the position for four years. Some of his responsibilities include; overseeing day-to-day activities in the plumbing department, assisting the dispatcher, scheduling calls, assisting plumbers on repairs, trouble shooting and quoting customers.
So what is an average day like for Tom? We’ll let him explain. Tom said, I’lI arrive at the office around 7 a.m. and I’ll go over the service calls for the day. I will also go over the equipment and materials needed for the calls that day. Then the rest of my day pretty much consists of assisting the plumbers, problem solving and helping out where I can. Also, a big part of my job is talking to customers and answering their questions. Customer service is very important to us so we will do whatever we can to make sure our customers are happy and the problem is solved.
But not every day goes smoothly. Sometimes the job can get stressful. Tom said, You know, most days go smoothly, they really do, but sometimes you just have those days where it’s hard to do everything in one day. You really have to juggle a lot of responsibilities and focus on a lot of different things, and sometimes that can be difficult when unexpected issues pop up, but you work around them.
Tom has worked with Chapman for six years and one thing has never changed. Tom said, The best part of my job and working with this company are the people I work with. Our team is just the best. We are like a family and we do great work. I consider myself really lucky to work for such a great company.
Since Tom is a professional, we thought we would have him pass along some important plumbing tips. Tom said, Frozen pipes are a huge issue during the winter. Make sure all outside vents are closed and if you have plumbing in the garage make sure the water lines are protected and keep the garage door closed as much as possible. Also, you can easily conserve water during the colder months and lower your utility bill by investing in a Rinnai tankless water heater.
So why should Indianapolis residents choose to work with Chapman Heating and Air Conditioning? Tom said, We are a locally owned and operated company that takes customer service very seriously. We have the right tools and resources to provide the best customer service possible. We offer our services at a fair price and our team is exceptional. To me, it’s a no brainer.
Interested in learning more about the employees that make up Chapman Heating and Air Conditioning and Scott Plumbing? Need to schedule a maintenance check up? Give us a call at 317-291-4909 or visit our website today!
Think you have what it takes to be a member of our team Apply Today!
INDIANAPOLIS, November 21, 2014 , The Humane Society for Hamilton County honored Scott Plumbing, Heating & Cooling as Sponsor of the year at their annual Tinsel & Tails Holiday Petacular event on Thursday, November 20, 2014.
The Tinsel & Tails Holiday Petacular event is a night dedicated celebrating the year’s most amazing pet adoption and survivor stories. The silent auction provided attendees the opportunity to bid on lavish items like jewelry, tropical vacations and dinners at some of Indy’s best restaurants. This year marked the event’s 10th anniversary of every adoptable animal receiving a second chance. Along with presenting the heartfelt adoption stories, the Humane Society for Hamilton County honored Scott Plumbing as Sponsor of the Year.
Scott Plumbing has worked with the Humane Society for Hamilton County in the past and continues to grow their relationship with the organization. Scott Plumbing is the sister company of Chapman Heating and Air Conditioning, another business who has a long-standing relationship with the Humane Society for Hamilton County. Chapman Heating and Air Conditioning honored Rebecca Stevens, the Executive Director of the Humane Society for Hamilton County, with the Bryant True Heroes Award in August of 2014 for her dedication to keep animals from all over the state of Indiana safe.
The award was a complete surprise to the company. Scott Plumbing, as well as Chapman Heating and Air Conditioning employees were in attendance and happily accepted their award. Both companies look forward to growing their relationships with the Humane Society for Hamilton County.
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For more information about Chapman Heating and Air Conditioning please call 317-291-4909 or visit www.chapmanoxydev.wpenginepowered.com.
Think you have what it takes to be a member of our team? Apply Today!
Hard water is nobody’s friend. It can ruin your plumbing, your faucets and your hair and skin. Hard water is a pain to deal with, and it doesn’t help that Indiana is famous for it. So how do you save your pipes and yourself from the effects of hard water? A Puritan Water Conditioning system is exactly what you need.
Hard water is caused by particles like calcium, magnesium, iron, lead and other minerals being picked up by water as it travels through the ground and out of your faucet. Water hardness will vary depending where you live, but in general, water is relatively hard when it leaves treatment plants. All of the minerals and dirt in the water reduce soap’s ability to later and clean. This causes a dingy, white residue on dishes, sinks and bathtubs. It also causes buildup in your hair and leaves a film on your skin.
So how do you prevent hard water from ruining your life? Puritan water conditioning systems not only soften water, but also filter the water and remove impurities. Instead of spending money a shower head filter and a water softener, you get the results of both devices in one system. Puritan filtration and softening systems correct a variety of problems, while generally improving the quality of your water.
When the quality of your water is improved, the life of your plumbing is greatly increased. Hard water can cause scale to build up on water heaters and pipes. This will limit the water flow, which will cause the machine to work twice as hard, and increase your energy bill. Improved water quality will make cleaning and doing laundry much more efficient. Say good bye to dingy dishes. You’ll no longer have to run the dishwasher multiple times to get those hard water stains out. A Puritan conditioning system will help you save money and allow your home to become more energy efficient.
Put a stop to hard water damage today. Puritan conditioning systems will help keep your dishes and hair clean, all while saving you time and money. Stop complaining about hard water stains and mineral buildup. Call Scott Plumbing today at 317-773-3325 for more information about Puritan conditioning systems, or visit their website.
Get your hard water fixed today. Call Chapman Heating, Air Conditioning, and Plumbing, for all your plumbing needs
We have previously featured a few of the awesome people that make up our great team at Chapman Heating and Air Conditioning, but this week we wanted to introduce you to an employee at our sister company, Scott Plumbing. Meet Matt Harrold, the Plumbing Field Supervisor at Scott Plumbing!
When Harrold first started working for Scott Plumbing back in April of 2011 he started out as a plumber. Since then, Harrold has moved up in the ranks and is now the company’s Plumbing Field Supervisor. Harrold said, I’m responsible for all of the plumbing jobs and getting the right material lists for each job together. I gather estimates and answer a lot of technical questions throughout the day. I also manage all of our plumbers. When I’m not in the office I’m out on jobs helping out our team wherever I can.
Harrold has a wide variety of responsibilities, but he does try to manage to stick to a schedule. Harrold said, First thing in the morning I will come into the office and go through emails, then I’ll look through the job list for that day. The larger jobs are usually first since they require more time. After I have looked through all of the scheduled jobs I will run materials over to the guys going out on service calls. I am also answering phone any chance I can. I also like to work ahead so I will get materials together for the next day.
Because a large part of Harrold’s job is answering phone calls and customer questions, he has noticed one particular topic popping up more and more. Harrold said, Most of the customers that call and are not inquiring about scheduling a job are asking about tankless water heaters. They are very curious about what they are, how they work and the benefits of switching to one. It’s nice to know that people think to call Scott Plumbing with their questions to receive expert advice or information.
But balancing supervising his fellow employees and going out to assist them on various jobs can be stressful when you are also trying to take care of customers. Harrold said, The most stressful part of the job is just balancing everything and being able to give customers the time they need. But I love helping our customers. We provide a great service that I can be proud of.
Since the team at Scott Plumbing is always helping their customers in any way they can, Harrold passed along some information everyone can benefit from. Harrold said, In April of 2015 all water heaters are going to change, the makes, the models, the pricing, everything. So if you have a water heater that is 10 years old or older you will definitely want to have it replaced before April 2015. The sooner you get your machine replaced the better.
So why should people choose Scott Plumbing over any other company in Indianapolis? The answer is clear to Harrold. Harrold said, We give our customers products and services that fit their needs the best. We are trustworthy and reliable, and always willing to help our customers in any way that we can.
For more information about Matt Harrold and Scott Plumbing, give them a call at 317-773-3325 or visit their website today!
Think you have what it takes to be a member of our team? Apply Today!
