From our interview with Brad Harvey, Chapman service technician, we took away three main points. Keep your equipment regularly maintained, camping is his family’s favorite activity and just because you rent, doesn’t mean you don’t need to change your filters.
Brad Harvey joined the Chapman team is 2013. With a background in the equipment industry, Brad was ready to challenge himself and felt the HVAC industry was the right next step.
“The reputation of Chapman drew me to the company. On all sides of the city, people have good things to say about the company, people and Jeff.”
As a service technician at Chapman, we asked Brad to describe a typical day of work to us. He starts the day with a lot of demand calls; meaning, calls to go fix equipment or check the safety level.
“The first thing I do is take a picture of the unit. A lot of people don’t know that their units are unsafe, so if I need to pull out the picture to show and explain, it makes more sense to them.
We see quite a few unsafe units, especially in the winter time. Maintained equipment fails a lot less often than those without regular maintenance. That’s why we recommend it so strongly.”
Some parts of the unit can last a lifetime, but other parts will eventually need replaced. Finding these issues before they become big issues will extend the life of a unit in the long run and save a lot of money.
When Brad decided to make a change and start his career in the HVAC industry, he knew he wanted to learn as much as he could to be the best technician possible. Brad is NATE certified in gas heat with a universal heating license. Unlike a lot of technicians, Brad entered the field from a different industry.
“The training helped me get a better idea of the industry, what to expect and what I needed to know. The NATE certification was more complex than other certifications. It took more study time, but it did train me in all systems, not just certain brands.”
When he isn’t checking systems and taking service calls, Brad spends his time with his family. With 5 kids, there is more than enough to keep him busy. Brad and his family love camping and playing basketball, spending time out on the boat and watching the Colts.
We asked Brad more about what he likes to do in his spare time. “We love the Colts; the whole family loves the Colts.” “Personally I also really like golf. Jordan Speif is my favorite golfer.
Working at Chapman
“One of my favorite things about working for Chapman is the focus on the community. We just helped with Bring the Heat here in Indianapolis.”
Bring the heat serves 100 low-income homes for appliance cleaning and servicing at no cost to residents. For more information and ways to get involved, visit their website.
“Jeff wants us to set goals to keep moving forward, but they are always attainable. He pays attention to us guys and supports and reward us.”
As we gear up for the cold season, we asked Brad what he sees most often in damaged or unsafe units. “It really doesn’t matter what time of year you get your unit serviced, just as long as you get it done every 6 months. A lot of people forget to check and change their filters. This is one basic thing you can do to greatly improve the life of your unit.”
Before we wrapped up our interview, we asked Brad what he thought this winter would bring to central Indiana.
“I think winter is going to get here a little early this year. We got pretty lucky last year, but I think we’re going to have a pretty cold one.”
If you haven’t done it yet, it’s time to clean and check your system before winter weather hits. Give us a call for an appointment with one of our knowledgeable, certified technicians like Brad!
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